Custom Design Policy

At Oakmont Jewelers, we take pride in crafting unique, custom jewelry that tells your story. Our custom design process is built on transparency, collaboration, and delivering exceptional results.

How It Works:

1. Consultation: Share your vision with us through our online design form or schedule a virtual consultation.
2. Design Creation: We provide a 3D rendering and detailed estimate for your approval.
3. Crafting Your Piece: Once approved, we bring your design to life with precision and care.

Policy Details:

• Deposits: A non-refundable deposit is required to begin the design process. This deposit will be applied to your final purchase.
• Timeline: Custom pieces typically take 4-6 weeks from design approval to completion. We’ll keep you updated every step of the way.
• Revisions: We include up to two rounds of revisions to ensure your design is perfect. Additional revisions may incur a fee.
• Final Sale: Due to the personalized nature of custom designs, all custom pieces are non-returnable and non-refundable.

Our Promise to You:

We’re committed to creating a piece you’ll cherish forever. From start to finish, you’ll experience personalized service, expert craftsmanship, and unparalleled attention to detail.

For more information or to start your custom design journey, contact us today!