Custom Design Estimate Policy

At Oakmont Jewelers, we value transparent communication and reliable service. Our free estimate process is designed to be simple, straightforward, and without any obligation. Here’s what you can expect:

Initial Estimate

• Always Free: Your initial estimate is complimentary.
• Quick Response: We aim to respond within 1-2 business days after receiving your submission.
• What’s Included: The estimate will feature design concept(s), a price range, and any follow-up questions we may have.

Estimate Accuracy

• Based on Provided Information: The initial estimate is based on the details you provide and may change depending on final design choices, material costs, and the complexity of the work.
• Striving for Precision: While we strive for accuracy, final pricing may vary from the initial estimate.

Revisions

• No-Cost Revisions: You’re welcome to request revisions or clarifications to your estimate at no additional cost.

Validity

• 30-Day Guarantee: Final price estimates are converted into quotes, typically valid for 30 days, but may be subject to changes in material costs due to market fluctuations.

No Obligation

• Freedom to Decide: Requesting or receiving an estimate does not obligate you to make a purchase. You can choose to end the process at any point before placing an order.

Privacy

• Confidentiality Assured: Your contact information and design ideas are kept strictly confidential. We will never share your details with third parties without your consent.

Communication

• Your Choice: You can communicate with us via email, phone, or by scheduling an in-person or virtual appointment to discuss your estimate.

Next Steps

• Guided Process: If you choose to proceed, we’ll guide you through our 7-step custom design process. A deposit may be required to begin the 3D modeling phase.

Opt-Out

• Easily Opt Out: You may opt out of receiving further communications about your estimate at any time by contacting us.

We’re committed to making your custom design experience smooth and enjoyable. If you have any questions about our estimate policy or process, please don’t hesitate to reach out.